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Cockatoo Chats

Features

Built for the day a campaign matters.

Broadcasts

  • Guided wizard: sender, audience, personalisation, preview, cost, confirm
  • Send now, schedule in your time zone, pause, resume or cancel
  • Recipient-level outcomes with failure reasons and CSV export
  • Click tracking where WhatsApp makes it measurable — and labelled as such

Contacts and consent

  • CSV and Excel import with column mapping and row-level errors
  • Phone numbers normalised to international format, duplicates handled
  • Tags, custom fields and segments that update themselves
  • Opt-outs applied instantly everywhere, with a searchable suppression list

Shared inbox

  • Three-pane desktop layout, one-thumb mobile layout
  • Assignment, internal notes with @mentions, canned replies, media
  • The 24-hour service window and your reply options, always visible
  • Bots step aside the moment a person takes over

Automation

  • Triggers: keyword, form, ad referral, API and schedule
  • Conditions, delays, template sends, tags, assignment and stop rules
  • Draft, test without sending, publish — with version history
  • Loop limits and a full execution log for every run

Smart retries and follow-ups

  • Temporary failures retried with backoff, never beyond a cap
  • Uncertain sends parked for reconciliation instead of risking a duplicate
  • Follow up by outcome, with quiet hours and frequency caps
  • A follow-up stops on reply, opt-out or conversion

Billing you can audit

  • Append-only wallet ledger in whole paise
  • Budget reserved before launch; unused funds released automatically
  • Per-message cost breakdown and a daily reconciliation report
  • Razorpay payments, GST invoices, clear plan-change rules

Meta connectivity

  • Connect your own WhatsApp Business Account with Embedded Signup
  • Several numbers per workspace on plans that include them
  • Template editor with approval status kept in sync
  • Click-to-WhatsApp ad referral capture and attribution

For developers

  • Scoped API keys and idempotent send endpoints
  • Signed outgoing webhooks with delivery history and test events
  • Shopify, WooCommerce, CRM and lead-form connectors with field mapping
  • Every connector shows whether it is demo, connected or live-tested

See it with your own numbers.

Start your workspace